Frequently Asked Questions
Everything you need to know about our luxury fragrances and boutique services.
Are your fragrances authentic and bottled in France?
Yes, all Parfums de Marly fragrances are 100% authentic, original creations designed in France. We pride ourselves on using the finest ingredients to honor the golden age of French perfumery.
What is your shipping policy for international orders?
We offer complimentary standard shipping on all orders over $200. International shipping times vary by destination, typically taking 5-10 business days. Please note that customs duties may apply depending on your country's regulations.
Can I return a fragrance if I have already opened the cellophane?
To ensure the integrity and hygiene of our products, we only accept returns on items that are unopened, unused, and in their original plastic-wrapped packaging within 30 days of purchase.
Do you offer sample sets to try before committing to a full bottle?
Yes, we offer curated Discovery Sets that allow you to explore our masculine and feminine collections. Each set includes a selection of our most iconic scents in travel-sized vials.
How should I store my perfume to ensure it lasts?
To preserve the quality of the essential oils, we recommend storing your bottle in a cool, dry place away from direct sunlight and extreme temperature fluctuations, such as a bedroom drawer or climate-controlled cabinet.
Which payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay. We also offer flexible financing options through Klarna and Afterpay in select regions.